This means that most of its customer service channels are digital. How to Contact Uber Customer Service: The Basicsīefore diving into the specifics, it’s essential to understand that Uber primarily operates as a tech company. This article will guide you through the various methods available, ensuring you get the help you need swiftly and efficiently. In such cases, knowing how to contact Uber customer service is essential. But like any service, there may be times when you need assistance or have questions. Whether you’re rushing to a meeting, heading to the airport, or just out for a night on the town, Uber has made transportation easier and more accessible. In today’s digital age, the convenience of ride-sharing apps like Uber has become an integral part of our daily lives.